About this Tool

Wisq is an AI-driven business solution, which transforms HR jobs with intelligent AI representatives. It is equipped with an AI sidekick, Harper, to address employee inquiries, cases and HR, give policy advice, onboard employees, process employee leaves, and more involved HR workflows. Connect HR with enterprise applications and use HR intelligence with Wisq to save some hours in administration and concentrate on strategic HR management.

What is Wisq?

Wisq is an AI HR Assistant. It has its flagship AI HR assistant, named Harper, to handle employee requests and automate HR tasks, rather than just answering questions.

Harper gains insight into their company policies, employee context, compliance needs and organizational processes through the use of Wisq’s proprietary HR Reasoning Engine. It can handle the request from the initial communication to resolution, communicate with connected business systems and pass sensitive requests to human HR staff as needed.

Organizations also have access to Autopilot to setup and deploy AI-powered HR workflows based on their existing processes.

Wisq. comes with the following features:

• Harper AI HR Teammate: Provides support to employees’ queries and HR requests, explains policies, and handles administrative tasks.
• HR Reasoning Engine: Leverages HR knowledge and intelligence to comprehend HR policies, compliance rules and intricate employee situations.
• Intelligent Case Management: Automatically populates, classifies, monitors and closes HR cases with case records and audit trails.
• Employee Self-Service: Provides 24 hours a day support through Slack, Microsoft Teams, email, SMS, chat and other channels.
• Leave Management Automation: Leave Application Processing, Leave Eligibility Check, Collection of Leave documents and Leave approval management.
• Onboarding & Offboarding: Makes employee onboarding and benefits, and system access easy.
• Manager Assistance: Provides managers context-based support for workplace decisions, employee concerns and employee performance reviews.
• Autopilot Workflow Builder: Enables organizations to create and deploy HR automation workflows specific to them.
• Agent Studio: creation of agentic workflows without any coding.
• Integrates with HCM systems, ticketing, payroll and more – Cross System Integrations.
• Compliance-Aware Responses: Implements business policies, jurisdiction specific rules and raises items for human review that are sensitive;
• Workforce Insights: Examines interactions with the HR department and trends that are emerging to help uncover issues that can arise before they get too far out of hand.

How Wisq Works

1. Link organisational systems: Link to relevant HR systems and employee information, organisational policy and knowledge.
2. Configure Harper: Design workflows, permissions and escalation rules and business requirements in Autopilot and Agent Studio.
3. Accept employee requests: Asks an employee to ask for something on his/her existing lines of communication with the Harper.
4. Understands and acts upon: Harper decodes request, validates policies, accesses information for employees, takes authorized actions.
5. Escalate as needed: Referred to the appropriate HR professional when it is a sensitive/complex situation.
6. Track performance: HR teams track case activity, automation outcomes and employee insights.

Use Cases of Wisq

👥 Employee Self-Service
No more waiting for HR to give employees answers regarding benefits, payroll, company policies, leave eligibility and workplace procedures etc.

📋 HR Case Management
HR can configure requests to be automatically received, mark requests as “resolved” and direct them to other relevant users, etc., and then track the resolution of the cases.

🏢 Employee Onboarding
Benefits enrollment, policy orientation and access to the system are just some of the topics organizations can teach their new employees during the first 90 days of their employment.

🗓️ Leave Management, Absence Management.
This translates to the HR having the ability to automate the leave enquiry process, eligibility, collection of documents, approval and coordination of return to work.

🧑‍💼 Manager Support
Managers will have contextual suggestions for performance management, employee relations and day to day concerns for people management.

🔄 HR Workflow Automation
Multiple repetitive tasks can be automated in HR systems and businesses can still have human oversight and make important decisions.

Pricing

Wisq is a pricing system based on business.

Enterprise Plans: Flexible pricing based on company size, workflow requirements, integrations and deployment size.

Enterprise-level access, AI features customized for HR processes within the organization, with Harper AI.

Autopilot and Agent Studio: Provided as part of the platform offering, and will be available based on the overall platform deployment agreement.

Implementation: Support with Wisq Implementation team and Optimizing Workflow.

Wisq doesn’t provide typical monthly charges. Organizations should request a demo to be able to get a customized quotation.

Here are some of the advantages of Wisq:

Wisq eases administrative burden and facilitates employees and HR tasks. Not only the question answering, but the entire workflow management feature enables organisations to respond to repetitive requests faster. Employees are supported 24 hours a day and HR professionals have more time to focus on strategic workforce planning, employee engagement and more complex human resource decisions.

Wisq’s Unique Features:

• Constructed not to be a generic AI chatbot but specifically for HR.
• Uses an exclusive HR Reasoning Engine for policy-aware decision making.
• Handles all HR related issues, actions across systems.
• Carries out context over more extended span of employee’s requests.
• Provides for customization of workflows using Autopilot & Agent Studio.
• Implements automation and human escalation, as well as enterprise governance.

Who are the people that should use Wisq?

The enterprise HR team, the Chief Human Resource Officer, the People Operations team, the employee experience manager or companies with a large and spread-out workforce will find Wisq to be a good fit. It is especially beneficial for businesses that want to automate repetitive HR tasks, but still need human knowledge for crucial employee-related issues.

Final Verdict

Designed to shift the HR process from being a purely administrative to a more proactive and strategic one, Wisq is an AI-powered, agentic solution. It’s more capable than a typical HR chatbot with its Harper AI team member, its custom reasoning engine, and workflow automation. For smaller sized businesses, enterprise pricing and deployment could be a consideration, while for those seeking to have it all, Wisq’s end-to-end HR automation solution is worth considering.